Doctors

Dr A J Craven
MB, ChB, FRCGP. Dr Craven qualified from the University of Leeds in 1987. He is especially interested in diabetes, psychiatry, sports medicine and minor surgery. He is the Associate Director of General Practice Education at Manchester University. He also does sessions for the Out Of Hours Service (Bayurgent Care) as a supervisor and trainer

Dr M D Denver
MB BS (Lond), DA (UK), Dip IMC RCS (Ed), MRCGP. Dr Denver qualified from Charing Cross and Westminster Medical School in 1990. He served in the Royal Army Medical Corps from 1987 until 1999. He also works a weekly session in Accident and Emergency at the Royal Lancaster Infirmary. His other interests include cardio vascular medicine, minor surgery, sports medicine, orthopaedics and psychiatry. He is an experienced GP Trainer. He also holds the post of Medical Director for the Out Of Hours Service (Bayurgent Care)

Dr R F Gilbert
MB CHB, MRCGP, DCH, DRCOG, DFRSH Dr Gilbert qualified from Manchester University in 1995. She is interested in children's health, women's health, dermatology and minor surgery. Dr Gilbert also a trainer for junior doctors and medical students.

Dr D S McDonnell
MSc, MB ChB, MRCGP, Dr McDonnell has special interest in dermatology, E.N.T., respiratory problems and asthma (N.A.C Diploma). He is also a qualified NLP (Neuro Linguistic Programming) Master Practitioner. He qualified from the University of Leicester in 1990 and is a trainer of General Practitioners. He also gained a Master's degree in General Practice from the University of Central Lancaster in 2004

Dr M J Murgatroyd
MB BS (Lond,) MRCS (Eng), LRCP (Lond), FFRSH, MRCGP.
Dr Murgatroyd qualified from Guy's Hospital in London in 1971. She is a qualified Trainer of General Practitioners, an examiner of medical students and a Family Planning Instructing Doctor. She runs the weekly sexual health clinic at the practice. Dr Murgatroyd is a member of the British Medical Accupuncture Society (BMAS) and offers accupuncture by arrangement. She became a Fellow of the Faculty of Sexual and Reproductive Health Care in 2008.

Dr Rohan Rao

M.B.B.S.(2004), MRCGP (2011)

Dr. Rao is the newest member of the medical team. He is interested in Diabetes, Respiratory Medicine and Psychiatry. He is involved with the Patient Participation Group. He also works regularly for the Out Of Hours Service (Bay Urgent Care)

Nurse Practitioners

Ms Debbie Gore

RGN (1991); BSc(Hons) Nurse Practioner 2003

Debbie Gore is an Experienced Nurse Practioner who has completed her degree. This has given her additional skills in diagnosing acute illness, physical examination skills and prescribing. She is also fully trained to fit and remove Implants. She also works regular sessions for the local Out Of Hours Service

Nurses

Sister Elizabeth Walsh
SRN Sister Walsh qualified from St George's Hospital, London in 1969. She deals with all general practice nursing duties such as dressings, blood tests, injections, ear syringing, assisting with minor surgery, cervical smear tests, ECGs, family planning checks and HRT. She plans and administers travel vaccinations. Sister Walsh holds asthma and coronary heart disease (CHD) clinics.

Sister Karen Fletcher
Sister Fletcher works alongside our GPs full time and holds her own clinics. She is an experienced nurse and deals with general nursing duties, such as ECGs, vitamin B12 (and other) injections, blood tests, hypertension reviews, dressings, blood pressure checks and new patient checks. She also runs Asthma, Hypertension, Cervical Smear and Travel Clinics. She qualified from St Martins College, Lancaster (now the University of Cumbria) in 2001.

Sister Martine Todd
RGN, Dip (HE) Renal Nursing, BSc (Hons) General Practice Nursing Sister Todd qualified from Royal Preston Hospital in 1992.She hold a weekly diabetic clinic.

Nurse Delia Gaskell
Nurse Gaskell is the Treatment Room Nurse. She holds clinics to carry out ECGs, blood tests, new patient checks, smoking cessation, weight reduction advice, flu vaccinations, B12 injections, dressings and removal of sutures. She also assists the GPs in their specialised clinics

Phlebotomists

Mrs Eileen Hankey

Mrs Hankey is a trained phlebotomist. She runs clinics to take blood samples.

She is also Palliative Care Co-ordinator at the practice

Practice Management

Miss Vicky Jameson
Certificate in Practice Management, AMSPAR 1995, MESOL Managing Health Services Certificate Programme 1997 - 1998 Miss Jameson is the Practice Manager of Meadowside Medical Practice. She is responsible for the smooth running of the practice. She is available to discuss any new ideas, suggestions and concerns you may have with the practice.

Miss Sarah Grant
Miss Grant is the Assistant Practice Manager. She is involved in practice management in the absence of Miss Jameson and is responsible for the IT systems and accounts within the practice.

Mr Dion Feather
Mr Feather is responsible for non-clinical aspects of Health and Safety and the building. He also maintains the appointments system.

Reception

Mrs Anne Greenwood (f)
Mrs Greenwood is the Office Manager. She ensures the smooth running of reception, the office and looks after the staff at the practice. She is available for any queries you may have.

Mrs Ann Lowe (f)
Mrs Lowe is the Lead Receptionist. She is available for any queries you may have.

Our Reception Team comprises Ann Lowe, Tracey Marsden, Jenn Whitaker, Stella Kirby, Eileen Hankey, Sylvia Dacre, Karen Birchall and Kim Croker. Our willing team of receptionists are here to help, arrange appointments and take accurate messages regarding emergency calls and prescriptions. The receptionists may ask you about your medical condition. This is to enable them to book you in to see the most appropriate clinician as soon as is possible.

Secretaries

Mrs Yvonne Barrett
Deals with all doctors correspondence

Noticeboard

IMPORTANT PATIENT NOTICE:

ORDERING REPEAT PRESCRIPTIONS

From 1st September 2012, you will no longer be able to order your prescription over the telephone. This is because our lines have become so busy, making it difficult for patients with urgent queries to get through.

The ways to order your repeat prescription will be:

*Online - please bring two forms of ID (one photographic) to reception and we will give you the access details.

*Pharmacy - most pharmacies will deal with ordering, dispensing (and delivery should you require) prescriptions.

*By Post/Hand - you can post the right hand side of your prescription to us or hand it over at the reception desk.

We hope you will understand the need to make this change. A recent survey in the practice showed the calls we take for repeat prescriptions alone take an average of 15 hours per week.

Many thanks for understanding.

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Statement from University Hospitals of Morecambe Bay NHS Foundation Trust

University Hospitals of Morecambe Bay NHS Foundation Trust is aware of problems with its outpatient appointment system.

A team, which includes clinicians, is working to establish the number and nature of appointments that may be affected. If delays are identified, individual patients will be contacted directly to make a new appointment.

Should any patients have immediate concerns about their follow-up appointment they can call a 24 hour, seven days a week, dedicated phone line on 0845 608 0278.

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