We have had problem with our telephones at our Lancaster branch, which now is resolved. If you experience any further issues, please let us know by calling our Heysham practice on 01524 518500 and informing the reception team. Many thanks for your patience. 10.20am Friday 5th February 2016.
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PLEASE SEE JANUARY NEWSLETTER - NEWS REGARDING OUR GP MERGER - Click the following link; NEWSLETTER JAN 2016
A new way to get your medicines and appliances. The Electronic Prescription Service (EPS). It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
If you collect your prescription from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead your GP will send it to the place you choose, saving you time. More information can be found in your GP Practice or your local Pharmacy. Or you can click on the link for further details. Electronic Prescription Service (EPS) Info
Patient Alert - NHS England has brought to our attention an issue which originated in the Wigan Borough area but it may also be happening further afield.
Evidence has come to light which suggests a company called Vivid Lifestyle having been calling vulnerable patients and using persuasive sales techniques to talk them into buying unnecessary and expensive supplements and medications, which has included obtaining bank details from the patients for payments. The company do in fact supply health supplements; however NHS England would always question any medication bought without a prescription from a GP/Doctor.
We would like to reiterate to all patients to be aware. Do not provide any such company with personal or bank details. Be extremely cautious if buying health supplements or medication over the internet or via phone as you never know what you are receiving.
If any patients have provided such details, NHS England is advising that the patient contacts their bank(s) immediately and requests that their Fraud Department put a block on the account for any future payments. If any patients wish to take this matter further they are able to report the incident to their local Police.